Refund policy

Zay Luxe Collection

Return Policy

If you don’t like your item(s) for any reason (it didn’t fit, imperfection or it just clashes with your personality), simply send it back to us within 7 days of delivery!

Zay Luxe Collection will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date.

Return shipping is the customer's responsibility unless it was a shipping error on Zay Luxe Collection part. 

All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.

All orders shipped to residents outside the U.S. are not eligible for return/exchange.


Please follow these steps for returns/exchanges:

  1. Please email INFO@ZAYLUXECOLLECTION.COM

 

 

Sale, Swim, Accessories & Promo Deal items are FINAL SALE

    For any questions regarding returns and the return policy, email INFO@ZAYLUXECOLLECTION.COM

    Send Items Here

    375 Redondo ave Unit 1048

    Long Beach, Ca 90814

     Zay Luxe reserves the right not to credit you if you return items outside the terms of our Return Policy.